Jewelry care

Jewelry must be handled delicately and with care, so as to keep them as long as possible. Care and maintenance are essential to keep the characteristics of metals, plating, and stones unchanged. It is good practice to remove them when: washing hands, bathing, doing sports, cleaning, and when going to sleep.

We recommend storing your jewelry in a pouch (well closed), for jewelry when not in use, this way they are better protected against scratches, light hits, and air. It is important to prevent contact with chemicals, acids, cosmetics, creams, hair sprays, detergents, and perfumes, seawater or water at high temperatures. For cleaning, use only appropriate products (specific cloth, immersion liquid ad hoc and not generic products), if unavailable wash the items using lukewarm water with a very soft-bristled brush, drying them very carefully on a soft microfiber cloth. All our silver jewelry is rhodium plated to counteract the natural oxidation process; as for jewelry plated in 18Kt yellow or Rosé gold, they are electroplated with modern techniques, which generally maintain a long-lasting durability.

All products are accompanied by a warranty certificate that certifies the authenticity of the purchased product, with all the features.
The Warranty on our jewelry lasts for 24 months from the date of purchase only if proven by the relevant receipt / invoice / fiscal receipt that certifies, in addition to the date, that the item was purchased from an authorized BYSIMON dealer. This warranty exclusively covers manufacturing defects, material defects, or defects resulting from craftsmanship excluding plating and enameling. Damages resulting from accidents, defects caused by impacts, normal wear and tear, tampering and/or interventions carried out outside the BYSIMON Service Center are not covered by the warranty. Loss and theft are not covered by the warranty. Otherwise, for all damages covered by the warranty, BYSIMON will provide free repair of the item.