The care for jewels - Warranty

 

 
The care for BYSIMON jewelry, granted with simple maintenance, will be rewarding by providing years of pleasurable wear. Protect all jewelry from sharp blows, harsh chemicals, sunlight and extreme temperatures. Chlorine and related chemicals can severely discolor and damage jewelry as well as loosen stones and settings. Put jewelry on after using cosmetics, hair spray or perfumes to avoid contact with substances and chemicals which may cause damage. Remove rings when working with your hands, such as performing household tasks, gardening and using abrasive particles. Store jewelry separately so it will not scratch other jewelry. In the absence of a specific  jewelry soap, a mild soap and water solution used with a soft brush is effective for many home jewelry care needs. For further information, please don’t hesitate to contact your trustworthy jeweller. 
 
Bysimon grants a two year warranty period on its watches and jewellery.

The guarantee is only valid if the jewel is bought by an exclusive Bysimon dealer.

It is considered that there is a manufacturing defect of the jewel when, after proper use of it, the following circumstances occur: loss of stone, solder defects or oxidation of the piece, except for galvanic plating and enamel coating.

BYSIMON OFFERS A TWO YEARS GUARANTEE

No guarantee will be provided in case of wear and tear of the piece for normal use; loss or theft; a product that is presented without the original warranty and / or purchase ticket; an attempt to repair by unauthorized personnel or by a workshop other than Bysimon.

In cases not covered by the guarantee and / or out of guarantee period, we offer our customer service so you can continue enjoying your favorite jewel. In the case of not being under guarantee, the substitution of the piece will be quoted.

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